I just subscribed to the investor plan today and currently on Trial period .
I applied a valid 10% discount code and the checkout page also showed that the discount is applied .
But , my card was still charged the full amount without this discount .
The site doesnt seem to have any Phone or email support and the i did not get any response from the chat request for more than 4 hours .
Can some one help me resolve this ?
My plan will move to yearly plan next week after the trial period and the site still shows the amount to be charged without the 10% discount .
Hoping to get the resolved before my trial period ends . I’d hate to cancel the subscription but if this doesnt get resolved , I would have to .